Frequently Asked Questions
Treasurer FAQ
E-check and credit card payments require 5-10 business days for processing; the date the payment was submitted is the posting date and is the date considered for timely payment.
Please allow 7-10 days, after the close of the collection, to complete posting of all timely payments.
Yes, on the closing day of the tax collection.
Yes. View your tax bill and pay your real estate tax bill online via e-check (no additional cost) or debit/credit card (fee added).
Check your email for a confirmation page. Please keep this information as record of your receipt. If you do not receive a confirmation page, the payment was not properly submitted. Contact your bank or credit card company to confirm the transaction was completed.
Taxes not paid by the closing date will be charged a 10% penalty. One half of the penalty will be waived if payment is received in full within 10 calendar days of the closing date. Postmark is not accepted for late payment.
Our records may need updating. If you have received notice of a return payment from your bank, please be advised, this will ultimately reflect in your payment history. Submit a replacement payment to correct the transaction.
Yes. Complete and return the Remission of Late Payment Penalty application to:
Cuyahoga County Treasurer
2079 East 9th Street
Cleveland, OH 44115
You may also return the completed application via fax to: 216-443-7463.
The online and payment by phone options may not apply for parcels in a foreclosure or tax lien status. Please call: 216-443-7420 for additional information.
Technically, the owner of record at the time the bill is due is responsible for debts owed on the property. However, if there was a purchase agreement between buyer and seller, please review it to determine each party’s responsibilities on this and all other matters involved in the transfer of the property. If you are unsure how to read the agreement, please seek assistance from the mortgage or title company that handled the transaction.
The owner is responsible for timely payment of their taxes. Bills are sent directly to the taxpayer if there is a tax adjustment or if for any reason the link between the mortgage company and our billing department was disrupted (i.e. refinancing, sold mortgage). If you received the bill, forward it to your mortgage company. Information about where this should be sent is usually available on the rear of the mortgage statement or bill.
Taxpayers that wish to make their payments before the end of the calendar year should obtain a stamped paid receipt from Treasury by 4:30 p.m. on December 31st. Even with a December 31 postmark, check payments will not be processed until the following business day (or later). Taxpayers should consult with an IRS advisor for information about how and what property taxes they can claim. Cuyahoga County Treasury is not able to provide advice in this area.
Homestead Exemption is a credit on property tax bills available to homeowners aged 65 (+) residing in their home with qualifying income or any individual totally and permanently disabled with qualifying income. For more information or to apply, contact the Cuyahoga County Fiscal Office at: 216-443-7050 or visit the Fiscal Officer’s website.
In general, Cuyahoga County real estate tax information is a public record. The tax information provided online contains the same information as that found on a tax bill.
First Half: March 1st
Second Half: July 31st
If you are delinquent on your property taxes, please call the Treasury office at 216-443-7400 to talk to a tax services representative. They can assist you in obtaining a delinquent tax payment plan. Plans vary, so discussing your personal issue is imperative.
A tax lien certificate is placed on the property. The lien is recorded with the County Fiscal Office, Transfer and Conveyance Department.
If your taxes were sold for a tax certificate, contact FIG to work out payment arrangements. You can reach them at Finch Investment Group, LLC (FIG): 844-PAY-LIEN (1-844-729-5436) or email: payoff@figtaxes.com. Their mailing address is FIG OH18 LLC, PO Box 669507, Dallas, Texas 75266-9507. Taxpayers may access updated balance information and pay in full via the website: www.figtaxes.com
EasyPay is a program that allows you to pre-pay your current property taxes. It can be done automatically through your bank or monthly by mailing/delivering your check and pre-payment form to the Cuyahoga County Treasurer's office. To participate, your real estate taxes must be current or you must be on an active delinquent tax re-payment plan.
Two options:
- Submit a signed written notice with the parcel number(s) and the updated routing and account numbers. Send the updated information via fax to: 216-443-7482 or email: TREASCOMMENT@cuyahogacounty.us.
- Submit an EasyPay application online and indicate "account change" in the Notes/Comments section.
Step 1: Submit a signed written request to stop the EasyPay automatic debits. The request should include the taxpayer's name, address, parcel number and phone number.
Step 2: (if applicable) Request a refund check for prepayments submitted through the program. Send your request to: TREASCOMMENT@cuyahogacounty.us and include your name, current mailing address, phone number and the parcel number.
Coupons are mailed near the end of January and July. If you have not received your coupons by Mid-Februray or Mid-August, please call 216-443-7400 for assistance.
No. Penalty charges are not assessed on prepayments.
Submit a signed written request to stop the EasyPay automatic debit. The request should include the taxpayer’s name, address, parcel number and phone number. Send the updated information via fax to: 216-43-7482 or email: TREASCOMMENT@cuyahogacounty.us.